Privacy Policy
Introduction
FORM by GBY is dedicated to upholding the privacy of our users and ensuring compliance with applicable laws regarding personal information collected through our websites and platform. Users accessing these services agree to the terms outlined in this policy.
Information We Collect
The company gathers data through two channels: information you voluntarily provide (name, email, phone, payment details) and data automatically collected from your device (IP address, browser type, device details, page visit data). Personal information is used to manage customer interactions, enhance website security, provide personalized experiences, process payments, facilitate clinical care coordination, conduct research, and ensure regulatory compliance.
Cookies
Most browsers accept cookies by default, but you can modify your settings to decline them or receive alerts before they are placed. Declining cookies may reduce site functionality.
Abandoned Cart Text Messages
FORM by GBY's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message. If you have opted in to receive text messages from us, we may use this cart activity data to send you a limited number of reminder texts about items left in your cart. You can opt out of these messages at any time by replying STOP to any text you receive from us, or by contacting us using the information in the "Contact Information" section below.
Data Sharing
Information may be shared with subsidiaries during business transitions, service providers, healthcare partners, pharmacies, and payment processors. Certain data sharing occurs without explicit consent when legally required. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention
Personal information is retained only as long as necessary for stated purposes. Upon determination that data is no longer needed, it will be securely and permanently deleted in accordance with prevailing legal regulations.
Use of Personal Data
Data supports account management, transaction processing, communications, legal compliance, prescription coordination, and service improvements through anonymized analysis.
Security Measures
No method of transmission over the internet or electronic storage is completely secure, though the company implements administrative, technical, and physical protections designed to safeguard your personal information.
Protected Health Information (PHI)
Health information is handled under HIPAA and related privacy laws, shared with healthcare providers, pharmacies, and laboratories solely for treatment, payment, and operations purposes.
Device Data Collection
Automatic collection includes IP addresses, browser information, device identifiers, and interaction metrics to maintain security and improve user experience.
Location Tracking and Location-Based Services
We may use your IP address to derive your approximate general location (such as your city, state, or country). We use this information to help determine product and service availability in your area, apply state-specific legal or regulatory requirements, detect and prevent fraud, and improve the relevance of the content we show you. This approximate location data is inferred automatically from your device's IP address when you visit our website — we do not currently collect precise GPS location from your device. If this changes, we will update this policy to describe what precise location data is collected, how it is collected, and for what purpose, before doing so.
Third-Party Links
The company is not responsible for privacy practices of external websites and encourages reviewing their policies.
Data Subject Rights
Depending on state residency, users may access, correct, delete, or port personal information, and opt out of sales or targeted advertising. Requests receive responses within legally required timeframes.
State-Specific Rights
Residents of California, Nevada, Utah, Colorado, Connecticut, Virginia, and Maine have additional privacy rights under state laws.
Order Fulfillment
Orders placed through our platform are subject to review and acceptance by our affiliated providers and pharmacy partners. Health information is shared for clinical review and prescription fulfillment.
Policy Updates
Changes to this policy are posted with updated dates. Continued service use constitutes acceptance of revisions.
Health Information Rights
Applicable rights include accessing health records, requesting corrections, restricting certain uses, and receiving disclosure accountings.
Contact Information
FORM by GBY
Email: hello@formbygby.com
Address: 6755 Badura Ave, Las Vegas, Nevada 89118
Pharmacy Partner: Vios Pharmacy
Address: 31035 Schoolcraft Road, Livonia, MI 48150
Phone: 877-790-1040
Email: info@viospharmacy.com